Custom web application development

Frequently asked questions

• What is a custom web application development service?

  A custom web application development service builds a web-based system from scratch, following an organization's specific needs and workflows, such as an internal information system, a member portal, or a monitoring dashboard.

• What is a web application?

  A web application is software that runs in a browser such as Chrome, without installing anything on the computer. Users simply open its address and log in with their own account, from any device.

• Why build a custom application instead of using off-the-shelf software?

  Off-the-shelf software works well when your processes match how it was designed. A custom application makes sense when your processes are different, when existing software is packed with features you'll never use, or when several systems need to be brought together.

• What's the difference between a web application and a regular website?

  A website mainly presents information to visitors. A web application is used to get work done: processing data, running workflows, and producing reports, usually with user accounts and different access levels.

• What kinds of web applications can be built?

  Internal information systems, member or customer portals, monitoring dashboards, booking systems, registration systems, document management tools, and systems that connect several applications already in use.

• What are the signs that I need a custom application?

  Data copied by hand between applications, spreadsheets shared by many people that keep clashing, the same reports rebuilt manually every month, or approval processes that are hard to trace afterward.

• Does dapurweb have experience building custom web applications?

  We have delivered more than 300 websites across many sectors since 2003. For custom applications, that experience means we're used to mapping business processes first before translating them into a system.

• Can dapurweb keep our data and business processes confidential?

  Yes. We're ready to sign a confidentiality agreement before detailed requirements are discussed, and access to data is limited to the people who need it.

• How does dapurweb build a custom web application?

  It starts with requirements analysis and business process mapping, followed by system and interface design, phased development, testing with users, and launch with training and documentation.

• How long does it take to build a custom web application?

  It depends heavily on the number of features and the complexity of the processes. After the requirements analysis, we share a schedule with clear milestones so progress can be tracked.

• Can the application be built in phases?

  Yes, and we often recommend it. Work starts with the most urgent features, then expands once the system is in real use and the next requirements become clearer.

• What do we need to prepare for a custom web application?

  A picture of your current process, examples of the documents or reports you use, a list of users and their roles, and one contact person on your side who understands the process.

• Will we be involved during development?

  Yes. We show you the results of each stage for feedback, so the system being built stays true to what you actually need.

• Can the application connect to systems we already use?

  Usually, yes, as long as those systems offer an integration route such as an API. We check this during the analysis stage, before development begins.

• Can the application be used on a phone?

  Yes. A web application can be opened in a phone's browser, and its layout can be adapted for comfortable use on small screens.

• How are user access rights managed?

  Each user can be given a role with different access rights, for example view only, edit, or approve. Important actions can also be logged for audit purposes.

• What technology do you use?

  We use stable, widely used technology, so the application can be developed further by another team in the future without depending on us. The final choice depends on your needs and infrastructure.

• How are the application and its data kept secure?

  Security is designed in from the start, including encrypted connections, access management, protection against common vulnerabilities, and regular data backups.

• Berapa biaya pembuatan apHow much does a custom web application cost?likasi web custom?

  The cost depends heavily on the number of features, the complexity of the processes, and the integrations needed. After the requirements analysis, we provide an estimate that sets out the scope of work, so no costs appear along the way.

• Is there a charge for the requirements analysis?

  The initial consultation is free.

• What are the payment terms for a custom web application?

  Payment will be made in stages according to the project milestones agreed upon in the proposal. Typically, a portion is paid upfront as a down payment (DP), with the remaining balance paid upon completion of the custom web application.

• Who owns the source code and data?

  You do. The source code and all data belong to you, including if you later want another team to continue development.

• Is there technical documentation?

  Yes. We hand over technical documentation and user guides, so your team can use and develop the system without always depending on us.

• Is there a warranty and support after the application is finished?

  Yes. Any bugs resulting from our development work will be fixed at no additional cost during the warranty period. Ongoing support is also available through our Maintenance & Support service. The warranty period is typically 3–12 months, depending on the complexity of the system developed.