Website maintenance and support services
A website that isn't maintained slowly becomes slow, vulnerable to attacks, and dated, and this usually only gets noticed when it's too late.
What you get
Every feature is designed to help your business grow faster and more efficiently in the digital era.
6 things included
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Security updates
Regular security updates for the system and plugins.
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Safe backups
Regular backups stored separately from the main server.
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Uptime monitoring
Uptime monitoring with alerts when your website can't be reached.
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Fixes and content updates
Bug fixes and content changes within your plan's allowance.
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Speed kept in check
Speed monitoring, with fixes when performance drops.
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Clear response times
Response times agreed at the start, not just a promise of a quick reply.
What happens when a website is left alone
Systems and plugins that aren't updated are the most common way attackers get in. An expired security certificate makes browsers show a warning to every visitor. And if your website goes down on a Saturday with no one watching, you find out on Monday morning from a customer complaint.
Regular maintenance costs far less than recovering a website that has already run into trouble.
Maintaining costs less than repairing
Frequently asked questions
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A website maintenance service provides regular care to keep a website secure, fast, and working properly, covering system updates, backups, monitoring, and fixes when something goes wrong.
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Systems and plugins that aren't updated are the most common way attackers get in. A neglected website also gradually slows down, and problems are often only noticed after customers complain.
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Hosting provides the place where a website runs, while maintenance looks after the website's content and systems. Hosting providers generally don't update your plugins or fix broken pages.
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The website can be hacked, injected with unwanted links or content, show security warnings in browsers, slow down, or suddenly become unreachable. Recovering a website in that state costs far more than regular maintenance.
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Almost any website in active use, especially those built on a CMS such as WordPress, online stores that process transactions, and web applications used every day.
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We have maintained client websites since 2003, and many clients have worked with us for years. We've also written an in-depth guide on website security.
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Yes. We review its condition first, then tell you what needs sorting out before regular maintenance begins.
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It starts with a review of the website's condition, initial fixes where needed, then regular maintenance covering updates, backups, monitoring, and periodic reports.
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Security updates are applied regularly, and urgent patches for critical vulnerabilities are applied as soon as possible.
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Problems can be reported by WhatsApp, email, or phone. Each report is handled within the response time agreed in your plan.
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Response times are agreed at the start as part of your plan, not just a promise of a quick reply.
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System and plugin updates, regular backups, uptime monitoring, security checks, speed monitoring, bug fixes, and content changes within your plan's allowance.
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Yes. Backups are stored separately from the main server, so they stay safe even if the main server fails.
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Minor content changes, such as updating text or images, are included within your plan's allowance. New features or complex new pages are handled as separate work.
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Yes. Speed is monitored regularly, and we investigate and fix the cause of any slowdown.
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Uptime monitoring is an automatic check that makes sure your website is reachable. If it can't be opened, we're alerted straight away and can act quickly.
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The cost depends on the type and size of the website, how often it needs updating, and the content change allowance you need. We set out the details after an initial review.
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Recovery from a hack is priced separately because its scope can't be predicted in advance. But regular backups make recovery much faster and less costly.
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There's no long-term commitment. The service can be ended according to the terms agreed in the contract.
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Yes. Regular reports cover the updates applied, monitoring results, and any issues handled during the period.
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Yes. Admin access stays with you. We only need manager access to carry out the maintenance.
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New features can be delivered as a separate project. Because we already know the website, the work can move more efficiently.
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Start with a free consultation
Tell us what you need. We will help you work out what to do first, with an estimated cost, free of charge.